This

Modern Slavery Statement for Cleaning Office Cleaners

sets out our commitment to preventing forced labour, human trafficking and any form of exploitation in our operations and supply chain. We recognise our responsibility as a provider of cleaning services to offices and commercial premises to maintain high ethical standards. This statement applies to all employees, subcontractors and partners who support our office cleaners and cleaning staff.

We operate a zero-tolerance approach to modern slavery and related abuses across our office cleaning teams. Our policy covers the full spectrum of risks associated with the cleaning workforce, including vulnerable workers, illegal recruitment fees, and restrictions on movement. We require all stakeholders to respect human rights and to comply with applicable laws in every territory where our office cleaners operate.

Zero-tolerance policy: We have a clear and public position that forced labour, debt bondage and human trafficking are unacceptable. Any report or evidence that a member of our cleaning staff or a contracted commercial cleaning crew is subject to coercion will trigger immediate investigation and corrective action. We will suspend contracts, remove perpetrators and, where appropriate, report to relevant authorities.

Supplier Audits and Due Diligence

We conduct robust due diligence on suppliers who provide uniforms, recruitment or subcontracted cleaning teams. Our procurement processes for office cleaners include risk-based checks that examine labour practices, recruitment methods and worker documentation. Suppliers must demonstrate transparent payroll, lawful working hours and freedom of movement for their workers. Non-compliant suppliers face remediation plans or contract termination.

Audit programme

Supplier audits for our office cleaning suppliers combine desktop review and on-site visits, with an emphasis on high-risk regions and labour-intensive services. Audit activities include:

• Verification of employment contracts and wage records for cleaning staff
• Interviews with workers to assess recruitment conditions and freedom of movement
• Inspection of payroll, working hours and health & safety practices

Audit findings are documented and shared with suppliers, and corrective actions are tracked until completion.

To complement audits, we require annual self-assessments and accept third-party certification where available. We support suppliers in improving standards through training and capacity building for supervisors and recruitment agents who serve the office cleaning sector.

Reporting channels are central to our anti-slavery programme. We maintain multiple confidential mechanisms for workers, supervisors and third parties to raise concerns about any potential exploitation of cleaning office workers. Reports may be made anonymously, and every allegation is treated seriously. Our whistleblowing policy protects reporters from retaliation and ensures allegations are investigated by trained personnel.

We invest in training for managers and on-site supervisors of office cleaners to recognise signs of exploitation and to respond appropriately. Training covers indicators of modern slavery, safe interviewing techniques, and the escalation process. All new hires receive induction training that reinforces our standards and expectations.

Monitoring, review and continuous improvement are formalised. We publish an annual review of our modern slavery risk management for cleaning staff and office cleaners, which includes audit outcomes, remediation statistics and evolving risks. Enforcement actions may include contract suspension, remedial support for affected workers, and termination of supplier relationships where necessary.

Our governance framework assigns clear responsibilities for oversight of anti-slavery efforts. Senior leadership endorses policy, risk assessment and remediation steps and ensures resources are available. We also require that subcontractors and recruitment agencies engaged for office cleaning comply with our Standards of Conduct and undergo periodic review.

We commit to an annual programme of review and improvement. This annual review examines policy effectiveness, updates risk assessments, and revises supplier audit priorities. Findings inform training refreshers and procurement decisions for all cleaning staff and office cleaning crews.

Through vigilance, supplier engagement and clear reporting channels, we strive to eliminate modern slavery from our operations. We reaffirm our zero-tolerance stance and will continue to strengthen controls that protect the dignity and rights of every member of our cleaning workforce.